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Background

A flooded Worcester street

Since the summer floods of 2007, and following the Pitt Review the requirement for the partnership in the FFC to continue is now included in the National Flood and Coastal Erosion Risk Management Strategy for England. The strategy supports the FFC to continue its work to develop and improve national flood forecasting.

The Flood Forecasting Centre went live on 1 April 2009 and is fully operational 24 hours a day, 7 days a week, with a team of highly skilled staff based at the Met Office in Exeter. The centre is jointly staffed by Met Office and Environment Agency employees.

Governance

The FFC is a successful partnership between the Environment Agency and the Met Office. It is steered by directors from both organisations.

The FFC also has a Stakeholder User Group (SUG), consisting of representatives from our key partners in government, business, the scientific community and emergency responders. The SUG provides valuable feedback to the centre's management team to help shape our future direction.

How we operate

We deliver a 24/7 hydrometeorological service enabling all our 2,500 customers to be better prepared for flooding.

We are improving our knowledge of our customer needs and helping them to understand how they can best use our services and flood forecast products.

We are making further developments to our forecasting capabilities to ensure they meet our customers’ expectations. We do this by continually measuring our performance and using the best available science.

We are developing and promoting the FFC as a centre of expertise in hydrometeorology, ensuring skills are maintained.  This will also help make sure our services and products reflect our full capabilities in the short and long term.

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